Automotive Parts Sales Specialist - E-commerce — Riyadh

We are looking for a skilled automotive parts sales professional to enhance our team. The ideal candidate should possess knowledge of Japanese, American, and Korean car parts, along with experience in e-commerce sales. Strong customer service skills and the ability to manage orders effectively are essential for achieving sales targets.

Key Responsibilities:

Receive and manage customer orders through the online marketplace.

Provide consultations to customers and assist them in selecting the appropriate parts.

Ensure compatibility of parts with the car type and model.

Track orders from receipt to preparation and shipping.

Respond to customer inquiries and monitor feedback and complaints.

Update product information, prices, and inventory on the online marketplace.

Achieve sales targets and increase sales through online channels.

Coordinate with the warehouse and shipping to ensure timely preparation and delivery of orders.

Qualifications and Requirements:

Experience in online sales or e-commerce platforms.

Strong knowledge of various car parts and their applications.

Excellent communication and customer service skills.

Ability to work with e-commerce management systems (Salla, Zid, etc.).

Capability to work under pressure and meet sales goals.

Relevant experience with catalogs of car parts.

Experience in automotive parts for Honda, Kia, Mazda, Dodge, Jeep, and Chrysler.

Skills

Sales and persuasion skills with a focus on customer retention

Post-sale customer service

Knowledge of automotive parts

Quick response and follow-up

Team collaboration

Proposal of seasonal offers including discounts